StubHub
Secondary ticket marketplace—liquidity and buyer protection on one side, fees and volatile pricing on the other.
Extraction Stage 3
Surplus shifts toward business customers and shareholders; ads, fees, and degradation accelerate.
StubHub (and resale generally) proves markets clear—you can get a seat. Users pay for certainty and escrow, but fees and dynamic pricing shift surplus toward the exchange, especially under stress. Not the worst experience, but extraction is the business model. Stage 3.
More in Events
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Eventbrite
3 ExtractionSelf-serve events and ticketing—easy for organizers until fees, feature tiers, and payout rules become the product.
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Ticketmaster
4 JunkHigh fees, poor transparency, and market concentration leave fans with a worse experience than a competitive market would deliver—junk for end users.
